TV access

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Repealing captioning red tape: Improving caption regulation

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The next round of the Federal Government’s repeal red tape campaign is due to take place next month and is likely to include captioning issues. We have contacted a number of interest groups including Federal politicians with our recommendations on how repealing red tape could benefit the operation of the captioning elements of the Broadcasting Services Act.

Right hand holding open scissors over a line of red tape


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Telstra introduces captions on BigPond Movies

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Telstra has released an initial batch of 14 BigPond movies with open captions, with a promise to expand the service in the future.

To find the captioned titles on BigPond Movies, click on ‘Movies’ on the home page, then ‘Open Captions’, which will bring up a list of them. The initial titles include The Lego Movie, Transcendence, Mandela: Long Walk to Freedom and Veronica Mars. Because the captions are ‘open’, they will be visible when played on all devices.


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How to improve media access: complain

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People with disabilities have been urged to make formal complaints to the Australian Human Rights Commission in order to encourage governments to make positive changes to policy.

Speaking at the National Disability Forum 2014, President of the Australian Human Rights Commission, Emeritus Professor Gillian Triggs, said the complaints process was one of the most effective ways to help the commission advocate on behalf of people with disabilities.


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Trial of audio description on ABC iview to start in 2015

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The Minister of Communications, Malcolm Turnbull, has advised Media Access Australia that a trial of audio description will commence on the ABC’s catch-up TV service, iview, in April 2015.

The service will initially be available on iPhones, then expand to other platforms including Android, via PCs and Hybrid Broadcast Broadband TV (HbbTV) by August 2015. (HbbTV is the platform that will host the Freeview Plus service, due to be launched on 2 September.)

The trial will last for 15 months, and provide at least 14 hours of audio described content per week, with a mix of drama/entertainment, documentary/current affairs and children’s programming. Currently, the only catch-up TV service in the world to provide audio description is the BBC’s iPlayer.


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ACMA finds Nine cricket coverage breached caption quality rules

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The Australian Communications and Media Authority (ACMA) has found that segments of Channel Nine Cricket broadcast in January 2014 breached its caption quality standard.

The ACMA’s standard, which came into effect in July 2013, states that captions must be readable, accurate and comprehensible. The breaches related to the pre-game segments of programs which went to air on 12 and 17 January.


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Did you know: One Deaf lawyer helped increase access for all Deaf Canadians?

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In 2000, Vancouver lawyer Henry Vlug lodged a complaint against the Canadian Broadcasting Corporation (CBC) in the Canadian Human Rights Tribunal (CHRT) for not including closed captions on all of its television programs.

Vlug stated he could not enjoy programs such as major league baseball playoff games without the inclusion of captions, arguing that Deaf Canadians are equal to those who can hear since their taxes funded the broadcaster, entitling them to the full experience of CBC programming.

The case was won and the lawyer granted CAD$10,000 by the CHRT for pain and suffering. CBC appealed the tribunal’s settlement but later dropped the bid when it settled with Vlug out of court for a lower amount.


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How fast should captions be?

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A recent article by Diana Sanchez, General Manager of Red Bee Media Spain, looks at one of the perennial areas of debate about captioning— the optimum speed for captions on television.

In the article, Sanchez notes that studies have shown that some people have difficulty reading captions because they are too fast, yet they have consistently become faster over the last 30 years, and asks why this has happened.

The answer, writes Sanchez, is that whenever caption providers or other bodies that draw up quality standards consult organisations which represent the Deaf and hearing impaired, the latter will generally push for captions which are closer to verbatim.


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Caption reports hide great access story

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Why is it that our communications regulator seems satisfied to hide great achievements in access by our free-to-air television stations? Commentary by Alex Varley.

Developments that benefit viewers, stations, advertisers and content providers should be celebrated and publicised. Instead the Australian Communications and Media Authority (ACMA) puts out reports that hide innovation and the power of the market to deliver more under a spirit of healthy competition.


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ACMA releases free-to-air TV captioning compliance reports

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Most Australian broadcasters exceeded their captioning targets in 2012-2013, according to compliance reports released today by the Australian Communications and Media Authority (ACMA), although there were some breaches related to individual programs.

The ACMA reports show that all the commercial broadcasters exceeded their target for the year of captioning 90% of programs between 6 am and midnight. The ABC failed to reach it in one of its coverage areas (out of eight) and SBS for four coverage area (out of 12), but as these breaches were due to significant technical or engineering difficulties, the ACMA disregarded them.


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Q&A with Wendy Youens

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In our latest Media Access Australia ‘experts in access’ Q&A, we talk to Wendy Youens, CEO of the New Zealand access company Able, which provides captioning and audio description services for television and other media.

How and when did captioning begin in New Zealand, and how is it funded?

Captioning began in NZ back in 1984 on a few programmes every week, funded by the proceeds of the 1981 Telethon. Captioning started to grow in 1991 when captions were launched for TV ONE’S 6pm news bulletin. Since then the captioning service has been funded by the good folk at NZ On Air, New Zealand’s government broadcast funding agency.


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