Online complaints about DVD accessibility

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The Australian Home Entertainment Distributors Association (AHEDA) has released a DVD accessibility framework document, affirming its commitment to making available access features such as captioning and audio description.

AHEDA responds on behalf of members to complaints about accessibility of specific DVD titles where access features were available overseas and not in Australia.

AHEDA members are committed to increasing the amount of product available in Australia with access features and have already undertaken steps to educate, promote, accurately label and include features on Australian DVDs.

If you are unhappy with the accessibility levels on a DVD, and if the DVD is distributed by an AHEDA member, you can contact AHEDA at:

Level 33
Australia Square
264 Geoge Street
Sydney, NSW 2000

AHEDA members are:

  • Anchor Bay Home Entertainment
  • Fremantle Media
  • Hopscotch Entertainment
  • Madman Entertainment
  • Paramount Home Entertainment
  • Roadshow Entertainment
  • Shock Entertainment Group
  • Sony Pictures Home Entertainment
  • Time Life Australia
  • Twentieth Century Fox Home Entertainment
  • Universal Pictures Video
  • Warner Home Video

If you need assistance identifying a DVD distributor, please contact Media Access Australia on ph: 02 9212 6242 or email

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