Useful research and policy databases

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Australian Bureau of Statistics

The Australian Bureau of Statistics (ABS) is Australia’s official statistical organisation. It conducts surveys and metrics on a range of issues, and is a reliable source of data and information.  Every few years, the ABS does a survey on disability statistics, which becomes available in two formats: a free, general highlights version; and the original data which you can pay for if you want the specifics.

If you need assistance in understanding how to read and make use of statistics, visit their Understanding Statistics section.


The Australian Communications Consumer Action Network (ACCAN) is the peak body that represents all consumers on communications issues including telecommunications, broadband and emerging new services. ACCAN provides a strong unified voice to industry and government as consumers work towards availability, accessibility and affordability of communications services for all Australians. Consumers need ACCAN to promote better consumer protection outcomes ensuring speedy responses to complaints and issues. ACCAN aims to empower consumers so that they are well informed and can make good choices about products and services. As a peak body, ACCAN will activate its broad and diverse membership base to campaign to get a better deal for all communications consumers.

Australian Policy Online

Australian Policy Online(APO) has been offering easy access to much of the best Australian social, economic, cultural and political research available online since 2002.

APO is a news service and library specialising in Australian public policy reports and articles from academic research centres, think tanks, government and non-government organisations. As well as research, the site features opinion and commentary pieces, video, audio and web resources focused on the policy issues facing Australia.

APO is committed to access, and has an accessible website.

Check out the Creative and Digital and Social Policy sections in particular.


Ofcom is the United Kingdom’s media and communications regulator.  It fulfils a similar role to the Australian Communications and Media Authority in Australia. Ofcom has, for nearly a decade now, conducted extensive research into the views and needs of the disabled community (including people who are blind or vision-impaired and Deaf or hearing-impaired), and this research is freely available.

Visit the Stakeholders and Consultations sections of the website.

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