Transport for NSW seeks accessibility feedback

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Tuesday, 22 August 2017 08:22am

The Draft Transport for NSW Disability Inclusion Action plan is now available for public comment, and you can help steer the discussion. Plus Transport for NSW is also seeking volunteers for research on accessibility at the new Sydney Metro Northwest Rail Stations, with the aim of trying to ensure they are as accessible and inclusive as possible, for people of all abilities.

Artist impression of Kellyville train station

Artist impression of Kellyville train station

Transport for NSW has released the draft Transport for NSW Disability Inclusion Action plan and is seeking comment from interested members of the public. As all of us are aware, people with disability can face barriers when accessing transport services, and this new 5-year plan for disability inclusion aims to reduce and eliminate those barriers and help ensure that everyone in NSW can fully participate in their communities.

The 155 actions in the draft Plan have been organised into five outcome areas: Liveable Communities; Accessible Systems and Processes; Accessible Customer Information Technology and Research; Inclusive Customer Service and Feedback; and Inclusive Employment.

The draft Plan also promotes ‘whole of journey accessibility’ which covers pedestrian and road environments and transfers between modes, to work towards the objective of accessible end-to-end journeys for all public transport users.

You can view the Plan on the ‘get involved’ hub online. To provide feedback and raise issues that will be of benefit to yourself and others, email Submissions close 30 September 2017.

Transport for NSW is also seeking volunteers for research on accessibility at Sydney’s new Metro Northwest Rail Stations in the Hills district of Sydney, and they’d like to speak to people with accessibility needs to participate in research.

Sessions will be conducted on the following dates and locations – choose the time that suits you:

·         Tuesday 29 Aug – Kellyville (noon-2pm and 6-8pm

·         Wednesday 30 Aug – Bella Vista (noon-2pm or 6-8pm)

·         Thursday 31 Aug – Cudgegong Rd, The Ponds (noon-2pm or 6-8pm)

·         Friday1 September – Castle Hill (noon-2pm or 6-8pm)

·         Tuesday 5 September – Kellyville (noon-2pm and 6-8pm

Each research session will be two hours and consist of a focus group, smaller group interviews, and a field trip. To take part, RSVP by 5pm 24 August to Sean Webber, Accessible Transport Advisory Committee, Transport for NSW via

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