Why accessible design is better design

By designing products, interactions and websites for people with a disability, we’re not just designing for a minority – we’re actually designing for everyone. Before I try to convince you that accessible design is better design, let me begin by correcting some myths about accessibility.

Lady texts with one hand and holds a coffee with the other
Lady texts with one hand and holds a coffee with the other

There are two myths that I want to bust; the first one is that being accessible means that a design must be boring, daggy, clunky or boxy. And the second myth I want to debunk is that you need to shelve your big ideas when ensuring that what you are doing is accessible to as many people as possible.

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What makes for a good user experience?

User experience design is the process of optimising the accessibility, usability and overall satisfaction provided by an interaction between a user and product, service or piece of communication. Heidi Laidler is a User Experience Designer with Media Access Australia, and shares her views on what makes for a good user experience in the web and digital space, in a fascinating podcast article.

Image of pictures of people coming out of a laptop
Image of pictures of people coming out of a laptop

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Transcript: Heidi Laidler talks with Philip Jenkinson about user experience design

Introduction

You’re listening to a podcast from Media Access Australia. Inclusion through technology.

Philip

I’m speaking with Heidi Laidler, a user experience designer with Media Access Australia. User experience design is the process of enhancing user satisfaction by improving the usability, accessibility and overall satisfaction provided by an interaction between a user and product, service or piece of communication. And in the web and digital space, this is becoming ever more critical for organisations to engage staff, consumers, members or other stakeholders.

Continue reading Transcript: Heidi Laidler talks with Philip Jenkinson about user experience design