Guides for Consumers

Your accessibility needs also extend to how you communicate and educate your customers.

Consumer Accessibility Guides are guides created especially for your customers that explain how consumers with accessibility challenges can navigate your website, your products and services, your social media and even your events.

Consumer Accessibility Guides are a powerful way to communicate to your audience that you understand their needs and potential challenges and that you are committed to making their consumer experience easy.  They are also an excellent way to increase consumer engagement with your products or services.

Consumer Accessibility Guides can help your sales, marketing and customer service better understand the accessibility of social media, customer interaction, e-campaigns and digital promotions and offers to ensure that your message is properly communicated and understood by all customers.

Media Access Australia can also help with creating content to present the accessibility aspects of your products and services.

Contact us today for a chat about creating effective consumer engagement accessibility guides for your organisation.