Accessibility of websites is growing in need and demand as organisations recognise that accessibility opens up new markets, ensures compliance with disability discrimination regulations and policies, and provides a better user experience. There is always a role for consultants and outside assistance in making websites accessible, but gaining some practical knowledge gives you a distinctive advantage in managing accessibility issues and ensuring you get value for money from your suppliers.
Media Access Australia had a conversation with Dr Susanne Bruyère, Professor of Disability Studies at New York State’s School on Industrial and Labour Relations (ILR) at Cornell University (USA). She is a leading researcher into disability employment and is the Director of the Employment and Disability Institute at the ILR School.
A disturbing trend that is emerging in the market is for developers who build accessible websites also ‘certifying’ that the website they have built is fully compliant.