Policy & Legislation

UK discount airline faces legal action over inaccessible website

The UK discount airline BMI Baby faces a legal case for its inaccessible website. The complaint was made this week by the Royal National Institute of Blind People, which claims the BMI Baby website is inaccessible for people who are blind or vision impaired.

The discount airline failed to make changes to its website after the Royal National Institute of Blind People (RNIB) in the UK recommended a specific set of modifications in a report that was commissioned by BMI Baby.

RNIB initially voiced concern about BMI Baby’s website in 2010 after a number of customers complained about accessibility barriers on it. The airline then commissioned RNIB to carry out an accessibility audit of its website.



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Online video service brings treatment to children with disabilities

A new initiative will mean that more children with hearing or vision impairment living in regional and remote Australia will be able to talk to a specialist right from their living rooms.

The Minister for Disability Reform, Jenny Macklin, and the Parliamentary Secretary for Disabilities and Carers, Jan McLucas, launched the new Remote Hearing and Vision Services for Children Initiative yesterday.

The initiative aims to improve health care services for children with hearing and vision impairment living in regional and remote areas in Australia. It is often difficult for families with children who need specialist treatment to travel the distance to access essential services.



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How to contact organisations about website accessibility

Many organisations fail to consider how people with a disability interact with their websites. As this is a large number of potential customers and audience members, website owners often work towards improving web accessibility. If you encounter a site that has accessibility issues you can contact the website owners and let them know how they can improve their sites.

Top 5 tips for contacting organisations about website accessibility

People with disabilities often find it frustrating when inaccessible websites prevent them from finding information or completing a task.  If you find an accessibility issue on a website, it may be worth contacting the website owner to see if the problem can be resolved. 

Consider the following tips when going through this process:



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Free-to-air TV requests temporary caption exemption

Australian free-to-air TV broadcasters, including the commercial networks, ABC and SBS, have applied to the Australian Human Rights Commission (AHRC) for a temporary exemption under the Disability Discrimination Act, with regard to the provision of captions.

Exemptions which were previously granted to the broadcasters by the AHRC expire on 31 December 2011. In the new application, the broadcasters advise that they have complied with all the terms of the current exemptions, which include meeting staged increases in captioning levels, consulting with deafness community groups and reporting on the consultations to the AHRC.



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Experts come together to progress Australia’s web accessibility

Australia’s key accessibility conference, The Australian Web Adaptability Initiative (OZeWAI), has today kicked off in Melbourne, attracting more than double the number of attendees than last year’s conference. Hosted by Media Access Australia, the 3-day conference is at the centre of the push to make Australian websites more usable for people with disabilities.

The conference brings together a range of professionals across information technology, with the increased numbers showing the shift, particularly in government and finance, towards considering the needs of people with a disability in web design and development.



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Latest communiqué from the Accessible Cinema Advisory Group

The Accessible Cinema Advisory Group (ACAG) convened by the Department of Families, Housing, Community Services and Indigenous Affairs to oversee and advise on the implementation of accessible screens, has released a third communiqué to the public.

The communiqué is reproduced below.

Communiqué from the Accessible Cinema Advisory Group (ACAG) October 2011

What is happening in the Accessible Cinema Advisory Group (ACAG)?

The fourth meeting of ACAG, chaired by Senator Jan McLucas, was held in Sydney on 28 September 2011. Updates were provided by cinemas and discussions held about issues raised through feedback provided by patrons and their peak bodies about the roll-out of accessible technology in the cinemas.



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Australian governments and web accessibility

The Commonwealth and all State and Territory Governments committed to increasing the accessibility of government websites and websites which distribute government information.



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UK TV services continue to exceed access requirements

Ofcom, the UK media and communications regulator, has published data on access services provided on television in the first half of 2011, revealing the vast majority of services have exceeded their legal obligations, particularly for captioning and audio description.

The Television Access Services: Report of the first six months of 2011 revealed that 11 channels provided captions on more than 99% of programming and 35 channels at least doubled the minimum requirement of providing audio description on 10% of programming. All channels with sign language obligations met the minimum requirements.



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Government’s media convergence review continues to ignore disability

The Department of Broadband, Communications and the Digital Economy has released five discussion papers on a range of issues as part of the Convergence Review.  None of the discussion papers is concerned with access to convergent media for people with disabilities.

The five discussion papers are on:



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